Retail experience is letting Apple down
In the UK at least. Two examples from the last day or so. Firstly my long-time-industry-compatriot Marek Pawlowski was out shopping with his girlfriend, who was after a new phone – read through his excellent post until you get to the iPhone part, by the way – in the O2 shop there weren’t any iPhones on display because somebody had nicked the (tethered) display models and the staff were afraid to put in any replacements!
Next, I happened to be passing Carphone Warehouse and I couldn’t resist popping into the (customer-free) shop. Four iPhones, all working, tethered to the usual bare bones wooden tea chest (what’s that all about?). I started playing…




